Refund policy

We will accept returns for store credit postmarked within 14 days of the delivery date if online and 14 days of purchase date if in store. We strongly recommend shipping back via a trackable shipping method.

Returned items must be in original condition, with tags attached. This includes unworn, free of smoke, pet hair and any odors.

The following items are NOT eligible for returns:

• Teethers & Pacis
• Hats & Hair Accessories
• Socks & Tights
• Bogg Bags
• Sale Items 
• Monogrammed items 

Shipping
To return your product, you should mail your product to: 165 NE Broad St Southern Pines North Carolina US 28387

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We do not offer any refunds at this time. 

We do not offer price adjustments or price matching.